Cancellation & Refund Policy

We understand that sometimes plans change. You can cancel your Rareluxe India order under the following conditions:

· Cancellation Window: Orders can only be canceled within 20 minutes of placing the order. To cancel, please contact our customer service team immediately with your order details.

· Refund Process: If your cancellation request is received within the stipulated 20-minute window, a full refund will be processed to your original payment method within 5-7 business days.

· Beyond the Window: Unfortunately, we cannot accommodate cancellation requests beyond the 20-minute window as our order processing begins promptly to ensure timely delivery.

Return Policy

Your satisfaction is important to us. If you're not completely satisfied with your Rareluxe India purchase, you may initiate a return under the following terms:

· Return Window: Returns must be initiated within 24 hours of delivery.

· Proof of Image: To initiate a return, you must provide clear photographic proof of the product's condition within the 24-hour window. This helps us assess the claim accurately.

· Condition of Product: The returned item must be unused, unwashed, with all original tags intact, and in its original packaging. Any signs of wear, damage, or alteration will result in the rejection of the return.

· Return Process:

1. Contact our customer service team within 24 hours of delivery, providing your order number and the required images.

2. Once your return request is approved, we will arrange for a reverse pickup of the product.

3. Upon receipt of the returned item at our supplier's location, it will undergo a thorough quality check and verification against your claim.

· Refund Processing:

o If the returned product passes our quality check and the claim is verified, your refund will be processed to your original payment method within 7-10 business days.

o Please note that shipping charges are non-refundable.